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Popular Articles

Digital Identity

The New Relationship Economy: Trust That Lives Beyond Transactions

For years, digital business has been defined by a single goal: reduce friction. Every product update was judged by how many clicks it removed or how fast it pushed customers through a flow. That mindset misses the bigger story. We are now operating in a relationship economy, where the most important measure is not speed alone but whether a business can sustain trust over time.

Leandra Fishman

October 16, 2025

Fraud

Third-Party Fraud: When Strangers Become Customers

If first-party fraud is about customers deceiving businesses, third-party fraud is the more familiar threat. This is the classic scenario where a fraudster uses stolen information to impersonate someone else. It is what most people think of when they hear the word “fraud.”

Jessica Howe

October 16, 2025

Fraud

First-Party Fraud: When Customers Become Fraudsters

Fraud is not always an external attack. In many cases it originates from the very customers a business is built to serve. This is the reality of first-party fraud: when someone uses their own identity, account, or payment credentials to defraud a company.

Jessica Howe

October 13, 2025