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Verify

Secure remote authorizations with live agent verification

Serve your customers' most sensitive authorizations without the need for an in-person meeting. When a transaction is most critical, or when your automated identity verification fails, connect your customer to a live agent over a secure video.

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Step beyond identity verification

When it matters, calling or messaging your customer is not enough. You need that visual confirmation of seeing your customer face to face. Verify solves this problem and it's all recorded on secure video. Use Verify to secure any critical customer interaction.

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Enhanced fraud detection

Benefit from identity verification over secure video with deepfake analysis, face detection technology, risk scoring, and more in one solution.

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Live agent supervision

Allow real-time supervision by your agents or Proof’s agents for the highest-risk transactions, ensuring a human-in-the-loop evaluation.

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Adaptive tools

Deploy new verification tools into any workflow and create policies for the type of verification needed.

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"With the rise of social engineering attacks, it's clear that traditional identity verification isn't enough. Partnering with Proof has given us the added confidence to tackle these sophisticated threats with a smart, layered approach that blends technology and human oversight."
Mark Wilkins
Director of Customer Support, Prisidio

Built to secure trust in any scenario

In a world where it's becoming harder to trust who you're talking to, every authorization across the customer lifecycle needs to verified.

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Account recovery

Securely restore user accounts with identity verification in front of a live agent

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Password & MFA reset

Prevent unauthorized access by verifying identity during credential resets

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High-risk step up

Automatically step up verification for flagged users or high-risk activities

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High value transactions

Protect significant financial transfers with a live verification process

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Ownership transfers

Safeguard account or asset ownership changes with in-person identity checks

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Datasheet

Learn more about remote agent verification with Verify

Verify is part of one unified platform

The Proof Platform provides multiple solutions to secure every interaction across the customer lifecycle.

Solutions for every transaction
Cross-platform fraud Detection
Company-wide Enterprise tooling
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AICPA SOC 2
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IAL2 Certified by Kantara Initiative
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MISMO Certified
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WCAG Level AA Compliant
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WebTrust Audited

Contact us to learn more about Verify

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