How Credit Unions Can Fix Their POA Workflow
Power of Attorney (POA) forms are critical for serving members through life’s milestones: managing a spouse’s finances, helping aging parents, or stepping in during deployment or illness. But for many credit unions, the POA process is still manual: paper-based, error-prone, and slow. Here’s why manual POA workflows are holding credit unions back, and how leading institutions are digitizing the process to serve members faster and more securely.